Sears Maintenance Agreement

She had two different stories of trying to get a repair from Sears – a device covered by a maintenance contract, one without — and she brought back a much better service without agreement: all plans include a heating system and a cooling system storage check per year – at no extra cost.2 “One day, my tumble dryer wouldn`t work; I called Sears and someone came out the next day and fixed it. No maintenance contract for the tumble dryer. A few months later, my freezer broke and I had a maintenance contract. For almost a week, they were unable to get out. It was fast, but I lost hundreds of dollars of food. (For ourselves: if we were to do without a large appliance for six days, we would give up the tumble dryer earlier than our refrigerator.) For most people, MA ends up being a waste of money, either because they don`t use it or because they forget to use it. Because who has time to remember an annual maintenance check, especially if it`s an MA shop where you have to take it to the workshop, like a portable item like a microwave? Think about it in terms of compromise. If AD really benefited the consumer, Sears wouldn`t offer it, because if it saved people money, Sears would lose money! Call us at 1-800-252-1698 or look searspartsdirect.com The Sears Protection Agreement covers manufacturer defects, normal wear and cosmetic defects. With this agreement, customers benefit from unlimited warranty, not deductibles. Copyright There have always been wide differences of opinion as to whether consumers who purchase large appliances should also pay for “extended warranties,” “maintenance contracts” and similar insurance policies. Okay, but what? During the first 3 years of the device its is still fundamentally new, if very little goes wrong. What would then be the advantage of access to service calls and maintenance controls? WW, a former Sears employee, writes: The next time you`re at Sears or another store to buy appliances or electronics, make sure you hear: “This product is also licensed for our 3-year maintenance contract program, which covers repairs and wear-related damage and includes an annual preventative maintenance check that will save you repair costs and ensure safety. …” If your device has a warranty or protection contract, call us at 1-800-469-4663 to submit a claim and track status, use the Sears portal to log into your account.

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